Customer Services
If you have any questions regarding the website, availability of stock, delivery or alternate sizes, please contact us by filling in our contact form. We will endeavour to reply within 24 hours.

Privacy & Security Info
Your security is important to us, our payment processing provider's secure checkout uses industry standard encryption technologies for on-line ordering to ensure the maximum possible safety for your credit/debit card details.

We respect your privacy and any information collected on this Website will not be shared with any third party without your consent. You will only receive communications from Rushbox regarding order status and promotional mailing if you opt to do so.

Delivery
In stock items will be despatched from our warehouse within 3 working days, do allow for the post. If your desired product is not in stock or un-available in your size please contact us with your request, and we we will try to get the item to you within 7-10 working days.

Returns
If for any reason you are unhappy with your purchase please return it to us in it's original un-used condition with all tags and packaging within 14 days quoting your order number shown on your invoice or confirmation email, advising whether you would like a replacement or a refund. Please note we cannot refund the delivery charge on returned items.

Please mark the parcel "Returns Department" and let us know the reason for the return. Alternatively please use our contact form (selecting the subject as returns) with any query you may have. Please be aware that you are responsible for the return item arriving back at Rushbox's warehouse, we advise recorded or insured delivery for returns.

Our Prices
Prices include VAT at 17.5% where applicable.

Postage & Packaging Charges
We deliver to the UK only. Orders under £25 will be charged a flat fee of £2.95 for Postage & packaging. On all orders over £25 delivery will be free of charge.